Thứ Ba, 8 tháng 1, 2019

NPR News: Why Consumers Systematically Give Inflated Grades For Poor Service

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Why Consumers Systematically Give Inflated Grades For Poor Service
A study shows that rating systems for online marketplaces are prone to inflation, because raters feel pressured to leave high scores.

Đọc thêm tại NPR
at January 8, 2019 at 04:58PM
Health & Science
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